Rather than put your “but” in the face of an angry person, empathize.
We are trained to be “other-directed” rather than to be in contact with ourselves.
Reading
Words that stayed with me from each book.
A reliable way to make people believe in falsehoods is frequent repetition, because familiarity is not easily distinguished from truth.
You build the best possible story from the information available to you, and if it is a good story, you believe it.
What you’re building never matters as much as who you’re building it with.
You can’t start with zero trust and expect someone to prove themselves to you.
We’ll learn more from testing our decisions than we will from trying to make perfect decisions.
Good discovery doesn’t prevent us from failing; it simply reduces the chance of failures.
Determine the purpose of a meeting before committing your time and your company’s resources.